Yes, really it’s ME saying that.  She who failed an exam and blogged about it (for the record I passed more than one well before I failed one).

Just to get them out there, these are the four exams:

• Applications
• Customization and configuration
• Installation and deployment
• Extending CRM

I understand the need for these exams and that’s why they make the list.  I will caution that they are just one way of measuring someone’s CRM KNOWLEDGE and that you still need CRM SKILLS to be good at this gig.

How can you pass these exams (and why should you listen to me)?  First, the why.  I have passed more than I have failed.  I have learned from failing the exam. 

Now for the how.

First, review the materials available online.  There is official published content about exam contents, in a general sense.  If you are a good test taker and know CRM fairly well, this might be enough. 

Then you have official courseware.  This is good if you have next to no CRM experience and need to take the exam for one reason or another.  This path might also be good if you need a refresher from a prior version, so you can take an exam on a new release.

Then there are the ever-popular sample test prep providers.  I will admit I used this type of resource for my first certification exam.  But for me it didn’t provide me with much.  I learned so much more from getting a good book and reading it.  These providers get their material in a less than honest way, and I for one can’t feel good if I knew that any part off my certification might feel like cheating.  you may not feel that way, that’s up to you.  But, you’re not going to get a list from me of where to find this type of resource.

Oh, what did I learn from failing the exam?  I learned to use the time looking at the exam to study for the next time I take it.  So, if you get in there and you’re looking at the exam, you will probably have a gut feel of how it’s going.  When you know it’s going bad, SLOW DOWN.  Read and re-read every question, every answer.  Study the test.  Then as soon as you can, review what you remember.  You have your own sample test in your head that you got legitimately.  You have two hours (I think) to take the exam, USE IT. 

Don’t get me wrong, these exams/certifications are not without flaws; just like most exams/certifications.  They are ONE tool in the toolbox.  Treat them as that and you’ll be fine.

Preview for tomorrow…On the 5^th day of CRM Dynamics gave to me… 5 great books