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June 21, 2011



You're a hero!

I had a client call me recently with a Google crisis. Their previous IT guy had set up all their Analytics Accounts under his own Google account. Then he left the company. So they conscientiously deleted all his user accounts, and zap -- bye-bye analytics, all history, everything.

I was asked if there was anything I could do to fix it. Unfortunately, since Google didn't make any mistakes, the answer was no.

I did help them set up a new analytics account, this time under goo[email protected](companyname).com instead of any one person.

Tough lesson to learn.

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